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Indian microfinance: Let good economics and sound regulation be good politics

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In Brief

The recent developments in the Indian microfinance sector, particularly in Andhra Pradesh (AP), have been disconcerting. Within a relatively short period, a sector heralded as representing a commercially viable solution to the problems of financial inclusion, poverty reduction and female empowerment is now being accused of various improprieties. Microfinance institutions (MFIs) are now being criticised as detrimental to improving the lives of low income individuals.

Recent developments involve some of the borrowers from MFIs being over-extended, resulting in repayment problems; including coercive collection methods in some cases.

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There have also been well publicised episodes of poor governance practices and an alleged overemphasis on profit rather than social objectives by some MFIs in the country.

Indeed, some sensational reports portray the Indian microfinance sector as nearly on the verge of collapse.

Just as it was unrealistic to view microfinance as revolutionary in mitigating poverty and advancing financial inclusion, its current characterisation, as a contributor to worsening the lives of millions of sector participants, is also unwarranted.

It is therefore even more essential that the policymakers in India, and particularly in AP, let good economics and sound regulation, aided by empirical evidence based on robust data and analysis, be good politics.

Unfortunately, the government of AP hastily passed a controversial ordinance. This resulted in bringing all microfinance repayments to a halt in AP, the state which ironically led the microfinance revolution in the country.

The Microfinance Institutions Network (MFIN), an association of MFIs accounting for more than 85 per cent of the MFI portfolio in the country, challenged the AP ordinance; however, the ordinance has subsequently been passed by the AP State Assembly and, effective from 1 January 2011, is now an Act.

As many large MFIs in the country have outstanding loans in AP, this has led to concerns on the part of their investors and lenders. Due to the microfinance sector’s priority sector status, most banks have loan exposure to MFIs and these portfolios are now being rapidly downgraded by credit analysts.

In principle, there is little to suggest why a microfinance provider of loans to low income individuals at their doorstep, without insistence on collateral or prior credit history, should cause harm. However, in practice there are instances when it has apparently done so. While this needs to be addressed, ill-conceived regulation, with low implementation capacity, and immature and irresponsible political leadership, could make the situation worse for low income households, particularly in the medium term.

While a combination of factors may have contributed to the above situation, multiple lending and coercive collection practices are frequently being cited by analysts as the causes of the crisis. These may be the proximate causes, but there are other underlying reasons. These include a lack of financial education of microfinance customers, the nature of incentives offered to field staff by microfinance institutions (MFIs) and the lack of a uniform code of conduct for the sector. The widespread politicisation of microfinance in AP is an additional contributing factor.

First, lack of financial education is an important factor behind why some MFI borrowers find themselves in difficult debt repayment situations. While microfinance providers claim that they train borrowers, what they impart is usually product knowledge, aimed at ensuring compliance of the borrowers to the terms of lending.

Imparting financial education empowering the borrower to make financial decisions such as ascertaining the effective cost of loans, and the extent of debt they can handle, rightfully needs to precede provision of financial services. Currently, such education is not being routinely made available to all microfinance borrowers by any stakeholder, government or non-government bodies.

With increasing pressure on MFIs to reduce interest rates, it is unrealistic to expect them to incur additional transaction costs on financial education and so this will necessarily need to be addressed by socially-oriented donor or state funded bodies. It is also desirable that financial education be imparted by an independent entity.

Second, the incentives of the field staff are typically directly linked to the number of new loans and the volume of ‘on-time’ loan collections. Considering that often field staff come from relatively low income segments, these have the potential to lead to unethical actions.

Third, while there are shortcomings in the operating models of MFIs, the state has also contributed to the current crisis due to the long delay in introducing microfinance regulation, discussions which have been ongoing since 2007. A uniform nation-wide code of conduct for all MFIs urgently needs to be established.

One option is that an independent oversight board reporting to the Reserve Bank of India (RBI), with representation from various sector stakeholders, could oversee the implementation of the code of conduct.

Recent reports suggest that the RBI-appointed committee will submit a report on microfinance regulation in January 2011. Its recommendations will inform the Microfinance Bill to be introduced in the budget session of the Parliament. It is hoped that the Bill will include all sector participants in its scope; provide a uniform code of conduct; facilitate construction and maintenance of data bases; and not impose interest rate ceilings.

All the stakeholders need to acknowledge that the MFI sector is based on collateral free loans, and so by its very nature is prone to volatility in repayment. This is the reason why this segment of borrowers has been neglected for many decades in the past. By politicising the sector, its volatility is only being enhanced.

It is believed in some quarters that the success of MFIs may have adversely impacted state-supported, subsidised microfinance programs whose objectives included developing political constituencies for certain parties. Once the perception takes hold that public policies are not being designed with broader public interest in mind, but to serve narrow sectional or political interests, even good policies become harder to implement.

A useful contribution of the microfinance sector has been to show that India’s low income individuals are credit worthy. It is important to build on this contribution by sustaining the repayment culture inculcated by Indian MFIs, even while introducing adequate safeguards and providing supplementary support mechanisms through civil society and the state.

The microfinance sector is at a stage where it needs decisive policy direction from the government to restore the confidence of stakeholders. The policy course adopted should let good economics and sound regulation be good politics.

The coming weeks will determine whether a promising avenue for enhancing financial inclusion for low income groups, particularly women, will progress towards a more mature phase or flounder in the country.

Savita Shankar is a research scholar at the Lee Kuan Yew School of Public Policy at the National University of Singapore.

Mukul G. Asher is Professor of Public Policy at the National University of Singapore.

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